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Adeniran Olanrewaju

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Adeniran Olanrewaju

Start-Up x Customer Success x Customer Advocacy

The Role of Customer Success in Shaping and Helping Start-Ups Adopt a Customer Advocacy Mindset

3 min readMay 1, 2023

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Start-Up x Customer Success x Customer Advocacy

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Adeniran Olanrewaju

2023: Pain, Gains, and Growth.

In a matter of hours, this year will come to a close. Yes, I’ve been contemplating whether I should express anything, everything, or simply…

3 min readDec 31, 2023

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2023: Pain, Gains, and Growth.

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Adeniran Olanrewaju

The Uncanny tale — Life’s worth living.

Well, It took me an inconsiderable amount of vulnerability, scourging heartaches, and the self-awareness of the disappointments I felt…

3 min readAug 31, 2023

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The Uncanny tale — Life’s worth living.

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Adeniran Olanrewaju

The Role of EMPATHY in Customer Service, Customer Support, and Customer Success.

In reality, Empathy is considered one of the best ways to foster deeper human connections and comprehension. When used in its most basic…

3 min readSep 27, 2022

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An image by istock photo depicting care and empathy

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Adeniran Olanrewaju

Top 5 productivity hacks in Customer Success

In customer success, specific skills define how effective our day-to-day interactions, processes, and the kind of value we set out to…

4 min readJun 20, 2022

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Top 5 productivity hacks in Customer Success

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Adeniran Olanrewaju

5 Best practices for early customer success

What is Customer Success? Customer success is a holistic approach a business take in ensuring customers achieve their short and long-term…

3 min readApr 11, 2022

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5 Best practices for early customer success

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Adeniran Olanrewaju

Breaking out of your Comfort Zone…

The last few days in 2021 brought about many trends. The most common was the end-of-year reviews from friends, colleagues, and the majority…

5 min readJan 4, 2022

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Breaking out of your Comfort Zone…

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Adeniran Olanrewaju

When will it be? The Act of Staying Ready!

Other than living itself, there’s a lot more that comes with being up there and running. Matching the right energy, emotions, and results…

3 min readSep 28, 2021

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Nothing is promised, not even the chances we get. Start getting ready today!

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Adeniran Olanrewaju

What great customer support really is…?

Good customer service sets businesses apart. A few decades ago, this was relegated to a minor role in marketing while some top business…

5 min readJun 28, 2021

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What great customer support really is…?

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Adeniran Olanrewaju

The New Age Pressure — How do we escape?

So, today makes it my 445th day anniversary since I last wrote something here for the world to consume. It’s been a long year reawakening…

4 min readJun 23, 2021

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Photo by <a href=”https://unsplash.com/@papaioannou_kostas?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyText">Papaioannou Kostas</a> on <a href=”https://unsplash.com/s/photos/peers?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyText">Unsplash</a>

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Adeniran Olanrewaju

Adeniran Olanrewaju

I’m a firm believer that if you don’t quit, you’ll never fail. Customer Experience Expert | Customer Success Specialist | Business/Data Analyst.

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